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TimenTask - Support

價格:免費

更新日期:2019-01-29

檔案大小:16.5 MB

目前版本:2.0

版本需求:需要 iOS 8.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。

支援語言:英語

TimenTask - Support(圖1)-速報App

TimenTask Client Support app helps your client to generate tickets from anywhere anytime , which will automatically assigned as Task in Timentask App - Realtime Productivity Tool.

Hassle free client support - Anywhere Anytime

- Enable end users to raise tickets from the mobile app in minutes

- Chat with support team directly

- Chat with their own designated team member

- Directly generate ticket from chat

TimenTask - Support(圖2)-速報App

- Keep notes or logs of generated tickets

- Can do image, video or dropbox attachments through app

- Get important Status updates of the tickets

- Notification received on status change or close of the ticket

Manage your support tickets on the go

- Get Notified as soon as Client generate ticket

TimenTask - Support(圖3)-速報App

- Assign ticket in secs as task to any of the technicians or service person for clear ownership Status got automatically updated as soon as work done on the task

- Create, manage, and close support tickets

- Mark scheduled and actual start and end times to keep track of schedule compliance

- Add subject, description, attachments, resolutions, tasks and notes

- Take a picture from your phone and automatically add as attachments to the tickets

- View all the details of your ticket including conversations in a single pane

TimenTask - Support(圖4)-速報App

- Get important ticket updates as push notifications

Note: This is not a standalone application. To log in, you must have downloaded and installed TimenTask -Client Support App. You must have login account with Timentask as Client User.

TimenTask - Support(圖5)-速報App

支援平台:iPhone, iPad